5 minutes of your time could help you resolve this nightmare once and for all. However, it turned out to be more of a great rip off since everything they told us was a lie. The lawyer says most of the time it just disappears after they ding your credit. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. If youre set on going the DIY route, know that it will likely be a long and difficult process. Any updates on this? After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. I wanted to see what they were required to provide to us in the contract. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! However, you may still be able to get out of your contract by exercising your rights as a consumer. It's a lie. this is a site in teh USA who says they files a case. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. How To Get Out of a Grand Solmar Timeshare? I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. We only suggest companies with high ratings and verified customer reviews. Our experience was similar: 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. The company takes great pride in taking care of all your needs before, during, and after your stay. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. Terrible company. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Same thing happened to us. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. I cannot use my name but was scammed also. Have not heard much and really do not want to deal with it, still burns me. Please contact me if anyone is able to find a better way to deal with these criminals. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. Always do your own due diligence and research any company youre considering doing business with. We protect your data. And they have right of refusal if the owner tries to sell it themselves. Our original contract told us that we could use those or any other Sunset property at any time. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. If youre stuck in a Sunset Group timeshare contract, youre not alone. Cancel Timeshare Mortgage and Maintenance Fee? a complaint VS. Sunset . Greetings from Earl in Fredericton That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). The presentation was very high-pressured and very distracting. How to Get Out of a Capital Vacations Timeshare? Write a review Sign in. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. How to Get Rid of Hacienda Del Mar Timeshare? email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). Not sure who to start legal proceedings through. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. In reality, all-inclusive is mandatory for usage at all their Cancun locations. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. Our goal is to make it simpler for you to explore your options. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. The case status is Pending - Other Pending. Big lie. The tour was nice, then came the HIGH pressure sales pitch. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. I said I'll keep an open mind. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. I was directed to a lady at a counter where I could pay our cab fare there. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. How To Get Out of a Diamond Resorts Timeshare? We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up.
Sunset World Resorts & Vacation Experiences Review: sunset group Utah Courts - Court Records they will admit that trading your private residency with someone else costs $189 each time. If you pressure them. These same complaints can be found all over the internet on various forums and review websites. Same happened to me in Playa del Carmen. If youre now regretting your purchase, there are a few things you should know. They said we could come anytime to use our 'week'. 6. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. You can explore this all the more effectively by reading past timeshare exit reviews. There have been a few lawsuits Sunset Group has been involved in. I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. What should we do? Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. Ask to use the internet to download the real form from the IRS. The complaint has been investigated and resolved to the customers satisfaction. We finally were contacted by a person named Rosalia Silva Campos. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. This is another forum with more complaints about this company: If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Legitimate Exit Companies that Buy Timeshares? After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. The Better Business Bureau is a great way to check if a company is reputable. This comment was posted by a verified customer. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. They refused. We sent in the documents and waited for closure. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! Travel & Vacations. Same liesA class action is not possible, you would have to sue them in Mexico. . The last thing you want is to hand over your hard-earned money to a scammer. you paid 22 275, how many weeks and were you non the platimun plan? I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. the May 17 charge, in an email dated Sat. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. A. This effectively nullifies the contract.
Official Site | Sunset World Resorts & Vacations Experiences Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash.
Sunset World Group Reaffirms its Leadership in the Vacation - PRWeb Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee.
Can You Get Rid of a Sunset Group Timeshare? Guide 2023 Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route.
Answering a Complaint or Petition I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. How To Cancel a Vacation Village Timeshare? The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. How to Get Rid of Cancun Palace Resorts Timeshare?
Sunset World Resorts & Vacation Experiences - Complaints Board Fortunately we only joined the club and NOT buy a timeshare. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. Menu. It does not guarantee any level of quality of the room. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. Have you been able to get any resolution? The first offer to purchase was around 68 thousand dollars. What should we do? Instead of waiting around thinking the solution will present itself to you. I feel Sorry for those who have suffered from this kind of scam. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. The document they show is a complete fake. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. zillayh@gmail.com, We are also victims of Sunset Group. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. We use cookies to give you the best experience possible. Sunset Solutions Group consumer reviews, complaints, customer service. How To Get Out of a Timeshare with Grandview Las Vegas? In short, the rule requires the . I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. We also suggest never working with an organization without first having everything recorded in an official agreement. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. this triggered my PTSD. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. How To Cancel Royal Holiday Club Timeshare? Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. They are taking away their earnest money based on lies and misrepresentation. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . We signed yesterday and they said we cant cancel it. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer.
Sunset Group, Resort Management Review - Ripoff Report Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Hopefully one day their tactics will end, I meant they are professional scammers. She added that the package is a great value, that it is transferable, and has no expiration date. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." When I pressured them about a guarantee regarding the quality of the room and services they completely balked.