croydon council complaints about neighbours

So typical of croydon council planners to approve such ugly large developments in a quiet residential area. The court judgement established the boundaries of Ms Zs house. Meanwhile, for a while at least, and albeit it across a demolition site, the Newlands can enjoy an improved view of the greenery to the south. They went to the High Court and in April 2018 obtained a court order which confirmed this. Residents of the block claim that Croydon Council had been informed of the issues but had not acted. By far Croydon Council is the worse Borough ever. The CLP application, which amongst things includes articulated lorries drawn half-size and site cabins positioned in areas due to be protected during construction (for the sake of the one remaining tree), has quite rightly not yet been approved. This time, through a relatively minor boundary dispute between neighbours, the Ombudsman A brand new Croydon library could be sold off before it's even been used; Read More Related Articles. It said Mr X could return to court and seek an order permitting him to remove the stanchions and recover the costs of this if Ms Z failed to comply. Barnet Homes housing complaints. You should be able to find the team's contact details on your council website, usually within the housing . A Croydon house known for drug-taking, harassment and antisocial behaviour has been boarded up by council enforcement officers. Booth seem likely to be left considerably out of pocket because of the necessity, through the councils actions, of undertaking anothr court case to get Ms Zs garage off their land. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. This includes seeking planning consent on land that is owned by someone else. This is well established.. Cheesbrough tried to jump ship, failed, and now she wants to stay at Croydon, and carry on mismanaging planning. The Council confirmed that the developer must have served notice before making the planning application. And if they say that Croydons planners are, at best, negligent, or at worst, incompetent, then perhaps it is well overdue that suitable action is taken at Fishers Folly. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide. Wireless exposes disconnect between Bromley and neighbours. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. No reply: Katherine Kerswell is the 192,000 per year chief exec of a council that is slow to respond to resident complaints. Our approach. That hardly chimes with the boast of . Ombudsman (LGSCO) in relation to Croydon Council. I got quite a waft from the other side of the road as it hit the ground. Hope Thrift Bellgrade, 1 Noise is one of the most common neighbour complaints Credit: Getty Deliberate delays by council officials in the processing of a formal complaint from a couple in their 90s has helped allow the unlawful demolition of a family home in Sanderstead and the start of development of a block of flats, in breach of planning permission. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Read more: Croydon shamed over dangerous squalor in council flats He explained that the CCTV was initially installed for his protection and the neighbours' complaints about this was malicious and had no merit. The Ombudsman says that there were two key points that the council ought to have considered. But it said this was a civil issue and as such not a relevant planning consideration. If it ever re-opens, perhaps buying a ticket to an event there would entitle the ticketholder to go and throw things at the prisoners in the dungeon ?! The council will expect you to discuss the issue and negotiate with your neighbour first. For a start, theres nothing to be found anywhere on the councils clunky website that reports any part of this latest clusterfuck by the planning department. For the smell to count as a statutory nuisance it must do one of the following: unreasonably and substantially interfere with the use or enjoyment of a home or other premises. COMPLAINT 202004576. If your neighbor complaint is more of the barking dog However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. Monument Beach Bourne, Ma, Class F hard surfaces incidental to the enjoyment of a dwellinghouse, PART 2 Minor operations It's all public. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. But this was changed to general boundaries in 1875 which are only indicative and open to challenge. In the instance the council agrees with you, and the noise is a deemed a "statutory nuisance" (ie that it is a nuisance under law), they can issue an "abatement notice" which tells your neighbour that unless they stop they will be prosecuted and might end up with a fine of 5,000 for domestic premises and 20,000 for industrial or . made staffing cuts because of budgetary constraints. . After the Croydon housing scandal had led the News At Ten on Monday night, the council published the following statement, "Croydon Council has launched an urgent inquiry into conditions caused by water leaks at a council high-rise block in the borough. When the council finally got round to replying to the Council Tax-payer, it claimed that the court orders gained by Mr X and Mr Y were immaterial to its consideration of the planning application. Dozens of concerned residents took to the streets chanting "Croydon Council, shame on you" - as part of a protest against poor housing conditions on Wednesday night. The resident made further complaint s on 21 August 2020 and the landlord issued a formal letter about the problem to the neighbour in line with its complaints policy. Camron Smith died after being stabbed inside a residential address in Bracken Avenue, part of the Shrublands Estate in Croydon, on July 1. Croydon council has declared effective bankruptcy for the third time in two years, saying it faces an "existential question" after collapsing under the weight of a "toxic debt burden . The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. Call 999 if the crime is still happening or 101 to report a crime later. It took the council another two months to reply six months after the original complaint had been lodged. Mr X and Mr Y contested Ms Zs garage encroached on land in their ownership. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. The parish council said it found vehicles travelling in . The work of OConnell and Hewitt had done in 2021 what Cathy Come Home had exposed in the 1960s. Whether its unconsciously, there is potentially this culture thats seeped in of we dont need to rush this and thats a really dangerous conclusion to come to. Read more: Your staff make us feel less than human. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Only 10% of council housing repair jobs ever get checked, Ali accused of cover-up over findings on council flats scandal, Croydon shamed over dangerous squalor in council flats, Your staff make us feel less than human, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action. 25.6K Followers. Complaints and feedback. London. To contact us, please email inside.croydon@btinternet.com, elderly couple who have lived at 96 Hyde Rd for more than 50 years, to, Help to support our genuine local and independent journalism, Council chiefs accused by MP of being on side of developers, Council planners 3-month delay over Sanderstead complaint, shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge, Regulation 122 of the Community Infrastructure Levy Regulations 2010, Developers given free rein from a council with no controls, Feeble planners allow builders to get away with (tree) murder, You can support Inside Croydons news-breaking independent local journalism. For Condition 5, development includes demolition and at the time of writing, the application to discharge it has still to be determined. If your neighbours complain to the Council, you may find the Environmental Protection department writing to you asking you to take action to avoid causing a nuisance. The study also indicated that 1 in 3 neighbours have had some kind of a dispute. The council found the size of the garage then under construction exceeded that allowed under permitted development rights, where a developer does not need any planning permission. We didnt and were still waiting. If you have a story to share about housing conditions, email housingstories@itv.com. If talking hasn't resolved the issue, you can make a complaint to your local council or the police. Officers up to chief executive level seem determined to continue with their couldnt-care-less attitude, while Mr Snodin has apparently decided that this is a good time to leave the Councils employ. He and Mr Y will now incur more time, trouble and expense in returning to court to seek a further order for removal of building work. A person can complain of nuisance if damage is caused by a substantial and unreasonable interference with the private right to use and enjoy one's land. Contact the right team at the council. The proposal includes the unacceptable felling of eight individual trees and five groups of trees as well as substantial areas of mature hedging, Hale told the committee. In the 10 weeks that had gone by, there had been no mention of this requirement. We are committed to making our website accessible to all visitors. But with this report, it is impossible not to imagine the impartial, objective observer drafting it raising their eyebrows while muttering aloud, They did what??!!. Perhaps a Government could bring in a requirement for new title pans to accurately plot all boundaries and building plans on NEW and REBUILT properties using modern surveying methods down to a very high level of accuracy eg by Satellite co-ordinates. United Kingdom, NEW Help improve this site by To reduce noise nuisance from houses and premises, the law defines a maximum amount of noise which is acceptable during night hours. The court also said it would link a copy of its order to the Land Registry record alongside an expert report which identified the boundaries of Ms Zs property.. I cannot see the council scrutinised Ms Zs service of Certificate A through any such process here. On the morning of July 7, Mr Newlands called again to tell me the road had been blocked for more than an hour, without warning or signage, while demolition machinery was delivered to site. Youre having a larf. Tenants need to know who to contact when things are going wrong when their council isnt delivering services appropriately. The council also apologised to a couple who complained to the Local Government and Social Care Ombudsman. On Monday (21 December), the councils antisocial behaviour enforcement team shut 70 Alford Green in New Addington just hours after Croydon magistrates agreed a formal closure order. Explore. If you are an owner occupier, please seek independent legal advice, For the Guaranteed Rent Scheme please email. Posted. The facts about land ownership in this case were clear and in the public domain, the Ombudsman report states. Before making a complaint to Council first discuss any noise issues with your neighbour, or the person responsible for the noise. Likes. Find out what to do if you are having problems with loud music and parties, alarms, dogs barking and construction noise. Croydon Council. Sign up today as a subscriber. Hide, Send feedback directly to the content team using our website feedback form. But at least shes no longer claiming to be a chartered landscape architect so thats nice. COMPLAINT 202011660. They own land built on by Ms Z. Having revoked the decision and before issuing any new decision notice, it would now be expedient for the council to fully reconsider its original decision, before a perfectly good family home is demolished, before more unwelcome and undue stress is caused to neighbours and before more abortive costs are incurred by the applicant. 3 0 Nov ember 2021. This fact sheet is aimed primarily at people who believe the council should be taking enforcement action against a nearby development and may be considering making a complaint to the Ombudsman. As a result of this case, the council has been forced to pay out a modest amount of compensation to the two wronged neighbours, while giving an undertaking to change its official complaints procedures. We aim to give all our customers a good service, but sometimes we make mistakes. If Ive read this right. . You have accepted additional cookies. Where neighbours support local businesses and get updates from public services. I think there has been a breach of planning control near my property and the council has not taken enforcement action. Croydon councillors vote against 15% tax rise. Heather Cheesbroughs standard response is to convert residents letters, without their agreement, into formal complaints effectively kicking them 5 months down the line. In May 2019 and all points after that, it was clear at least some of the garage structure was on land outside Ms Zs ownership., The council should have gone further, the Ombudsman says. We will also ask you to keep a record of the noise and how it affects you on diary sheets for a few days or weeks, depending on how often the noise occurs. As a last resort you can take legal action through the courts. The condition of the neighbours trees and vegetation. A Croydon flat where the tenant subjected her neighbours to fighting, knife threats and excessive noise has been shut. If you think a vulnerable adult is being abused in any way, you can report this as a safeguarding concern. Accountability stopped in public service with William Whitelaw and the Michael Fagan incident. A neighbour said the situation is "upsetting and frustrating" as so many people are in need of a home.