I specifically chose a section my whole group is in. We invite you to reach out to our online support team by social media. Very disappointed, not about losing $500, but because of the disaster of trying to find parking when I could see my open spot behind a closed gate.
Vivid Seats: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard I will always use vivid seats when getting my tickets. I have read many many complaints about the 'fake' guarantees.
Vivid Seats Reviews (2020) | Is VividSeats Legit Tickets? ColPhorbin 1 yr. ago
Vivid Seats Reviews Credit care company is stating they rejected my dispute because all sales are final.
Vivid Seats Fees & Review 2023: Is it Legit, Reliable or a Scam? I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Address: 111 N. Canal Street. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Featured Vivid Seats complaints Vivid Seats - Undelivered sports tickets On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Vivid Seats is one of the many merchants that offer users the chance to buy and sell live event tickets on the secondary market. Dial 833-228-5143. But, what I'm reviewing .
Vivid Tickets Loses Top Rating From Better Business Bureau After By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. You get an email when the tickets are sold, and then you either upload them or ship them. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. This is an unfair and unnatural economics meant to hurt you. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. So, grab your seats, they're guaranteed - just like your 11th ticket on us*.
Vivid Seats | Buy Tickets on the App Store Eugene was very helpful with my questions.
Is Vivid Seats Legit? [See If The Ticket Resale Site Is Any Good In 2023 ] We added millions of opinions to our database and summarized over a million opinions. I use Vivid Seats for all my tickets: Celtics, Bruins, Kevin Hart, Bruno Mars and many more. 1,560 talking about this. Nowhere was I told before or after buying the parking spot that I had to be there before the game started.
Working at Vivid Seats: 108 Reviews | Indeed.com GAME WAS NEXT WEEK. So I have no tickets and am out $600. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories.
Top 2,153 SeatGeek Reviews - ConsumerAffairs We'll get you there. I left my message as DM on Twitter, and they replied me to contact to an operator to taking care of my tickets directly over the phone. Received a correct order confirmation but when the tickets came in they moved me to a different section. This company is a scam, they held themselves out as a licensed seller of tickets until you purchase a ticket and find out they are resellers of scalped tickets. Horrible customer serviceUpdated on 3/2/23 after their comment saying I only called after the event. They deserve to go bankrupt as they cost me $800. He booked my tickets at the same section, almost same prices that I tried to purchase at the first time. No refund offered!! We are absolutely sorry to hear what you experience.
Cancellation Policy : Vivid Seats Customer Support We were also told that the tickets would show up within 48 hours on the event. Vivid Seats provided fraudulent tickets to me. The staff are even more amazing. I have had good luck on the majority of purchases, but when issues arise, customer service is quick to point out that they are a middle man and this is an issue between you and the originating source of the ticket. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. I purchased "group" tickets from Vivid seats for the Jersey Boys Concert in Chattannoga for 7/30/22. Please refund me the differance between what you charged me and what the tickets actually cost. They have a helpful blog about big shows and games that you can get information about, learn the schedule, and find . Vivid Seats' slogan is, "Empowering every fan to get to the live events that shape their most vivid moments and memories." And that about sums up their purpose. I asked to print the tickets for my group but was told I had to use the electronic system. Called Capital 1 (cc company) to see if my card wasn't working and they told me that all day yesterday they were having people calling them as their cards on your site didn't work either. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. We understand how this may be upsetting for you. Amazing, helped me out big time when my credit card was having trouble with my billing address and Richard was able to sort it out perfectly! This Yelper's account has been closed. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. I have screenshots on my phone the night of the event showing me messaging them on their online chat system and them saying they couldn't pull up my name, email address or the confirmation number they gave me themselves when I purchased the tickets. I tried not to trip thinking I could sell them forward. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible. Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. Most complaints are from ticket billing and delivery issues. Vivid Seats Seatgeek Vivid Seats vs Seatgeek - Tickets selection You can often hear a lot of complaints about the choice of tickets on this service. You do NOT provide a valuable service; you instead eliminate other purchasing options and make yourself indispensable by way of ticket monopoly. Is this your company? Unsubscribe easily. Paid $160 for a single ticket for a show that was rescheduled (twice). I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. Purchased parking for the Super Bowl. No issues at all, would use them again. From A to Z, Vivid Seats customer service is fantastic. The tickets are yours now to you have to figure out what to do. First received an e-mail asking me to call because there was an issue. Full refund and apology for lack of ticket delivery. I do expect a responce and an apology for this overcharge. Vivid Seats Culture At a Glance. We have diverse sellers to provide many purchasing options for our fans to have a great buying experience. My experience is consistent with those reported on BBB. Thanks Vivid Seats. The market price provided by Vivid was over $500 per ticket. We also confirm that your tickets are general admission. FAQ. Desired outcome: When I go the tickets, I called the venue and was told they were not handicap. I never received the email and therefore never accepted the tickets. MONTANA FOREIGN LIMITED-LIABILITY COMPANY. I was unsure on how this all worked. We apologize for the frustration you experienced.
Should I buy tickets on Vivid Seats? How it works, fees, rewards *******@yahoo.com I should never hear from y'all again, Called today to get tickets for Cardinals game. Takes no accountability for a time glitch that had us go to a show at the wrong time. We encourage you to monitor your bank and email for further updates on your order. You are paid through PayPal after the event occurs. Vivid Seats has a consumer rating of 3.91 stars from 33 reviews indicating that most customers are generally satisfied with their purchases. The support team was very friendly, knowledgeable about the event, and got me great seats. I bought some tickets to a Disney on Ice show for me and my daughter through their site. Absolutely disgusting. Ive only purchased tickets from this site twice. I paid for the first 15 rows. After trying to get a refund I was told that 1) I needed to be there before the game started 2) Cant issue any refunds because of the spot belongs to a third party. We hope you were still able to find nearby parking and enjoy the remainder of the game regardless of the issue with the lot closure after the game started. Avoid this site and their markup fees! Please Refund at least $1000. All Rights Reserved. Service 16 Value 14 Shipping 9 Returns 6 Quality 10 Positive reviews (last 12 months):76.5% Positive 13 Neutral - 0 Negative 4 View ratings trends I don't want $1,500 of Vivid credit for a show that was postponed due to weather, then permanently cancelled due to scheduling conflicts. It serves as an intermediary between sellers and buyers and offers a buyer guarantee on all tickets. These people are thieves and liars.
Vivid Seats gets you the best seats in the house | CNN Underscored I was charged $1, 053.00. Beware. We can see that your tickets contain a standard disclaimer at the bottom, but we can assure you that you will have no problem using these tickets. Good Grief. Will my seats be side by side? The 100% Buyer Guarantee means Vivid Seats upholds industry standards for safe and secure transactions. When asking if they would help me resale the tickets they told me that they could not as they would not sell e-transfer tickets (but they allowed someone to sell them to me). I was going to the AFC championship game and bought a parking pass from Vivid Seats. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints The company was founded in 2001. Vivid Seats Reviews Since 2001, Vivid Seats has been helping sports, concerts and theater fans experience it live. New customers can take advantage of this exclusive discount offer! I just want the Tickets I spent over 2 thousand of my hard earned money on.
Vivid Seats Reviews - 31 Reviews of Vividtickets.com | Sitejabber My credit card was charged $328.30 that day. Wed, 11 May, 2022 at 5:09 PM. Great customer service skills. With the plethora of ticket resell sites, this is one to avoid. In one order, my tickets arrived via email within an hour or so. Chicago Illinois We appreciate you bringing this matter to our attention and will be following up with you again soon. Vivid Seats has a consumer rating of 4.33 starsfrom 31 reviews indicating that most customers are generally satisfied with their purchases.
Vivid Seats | Buy Tickets on the App Store I just want the Tickets I spent over 2 thousand of my hard earned money on. Vivid seats is such a scam!!! This not only hurts our venue's reputation, but cheats the artist, as the additional ticket price is not shared. I received a link to claim my tickets within 5 minutes of purchasing and was able to transfer the tickets to my Ticketmaster account. I found two separate listings for tickets in the same section and row. He said they can't refund anything because they connect 3rd party sellers.
Vivid Seats - Home - Facebook *Earn a Reward Credit equal to the average price of the 10 tickets, excluding taxes, fees, and processing costs. This complaint was posted by a verified customer. We did not sit in the seats that we purchased & had to wait 10 min after the show started just to sit down. To that end, we always provide a full breakdown of the order total (including fees) prior to purchase. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. This is not what I paid for. My hatred for this company will never end and I will tell anyone and everyone that will listen about this. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. We appreciate your patience. I was able to purchase tickets during and event before the presale of a show overall the tickets are real yet they are overpriced compared to the original sale. Desired outcome: For further help, send us a direct message. Parking for events often closes when the event starts or shortly after, and is also sometimes first-come-first-serve even if you pay for a reserved spot. They didn't even attempt to make it right. Chicago, IL 60606-0606.