Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. The Future Cruise Deposit is a reduced, fully refundable deposit of $100 per person that secures a booking until final payment and gives you up to $150 Onboard Credit! How long will it take to get my refund or FCC? If yours is one of them, youll see this in the Circle Savings section of your My Princess account. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. I thought I read somewhere it was only until April 2022 to book something. The ships first return voyage will now depart San Diego on November 13 on a seven-night itinerary including calls to Loreto, La Paz, and Cabo San Lucas. Cancellation and Refunds. Started August 27, 2021, By Thats no fun. I think Princess also calls it Book With Confidence. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. Existing booking are frozen, but not cancelled. In the event any guest believes any cancellation fees have been applied in error, they should contact us. For details, see Terms & Conditions below. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. Need help? For those that paid with prior FCCs, how was the new FCC plus CC total calculated? Planning a vacation gives us something to look forward to and so many of us have an inherent desire to explore the world and experience sought-after destinations, said Deanna Austin, Princess Cruises chief commercial officer. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. There is also the option for a full refund which must be requested using an online form by September 8, 2022. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. The countries' entry requirements are separate from our cruise protocols. Sounds logical. We strongly recommend that all eligible guests be up to date with their COVID vaccines. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. See what you need to do before and while you sail to stay healthy at sea. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. 42 days or less, or non-appearance. However, like others in the global travel industry we have experienced some labor challenges.. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. Sorry, meant that I wonder where the Royal will go AFTER Alaska. Is Offering 50% Off 2022 and 2023 Cruises If You . If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. Maybe it will reappear in 2024 but we were not given a choice. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. Princess Cruises Cancellation Policy: Can I Get a Refund? LauraS Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. Australia cruises go on sale March 23, 2022. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. FCCs are non-transferrable but may be used to pay for others on the same booking. And that FCC expires 5/1/23. FCCs must be used before their stated expiration (book by and sail by) date. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. #1. This means that you have longer to decide if you wish to pay the final balance. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. I canceled my 28Feb2022 cruise 62 days prior. Your benefits just got better and you can still enjoy low prices! Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Free expert cruise tips and news from Cruise Hive! If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. Well our cruise went down in price considerably after we paid our final payment. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Posted February 1 . (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. Now its a promise. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. No replacement cruise was offered for mine. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. Note: Effective with new bookings made on or after January 1, 2022. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? "Over the past year we have operated hundreds of cruises thanks to the . So we opted to not wait and canceled outside the 30 days. I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. Its a convenient way to help ease your worries before setting sail. Azamara Quest. WE will let the FCC sort itself out. We'll send you a weekly newsletter to your inbox. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. 'Cruise With Confidence' I picked it up from previous poster . NEEDED Show Coupon Code Thanks very much for the instruction on how to check my Princess account for the FCC. Cruises with Princess include your food, accommodation, and entertainment. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. . Discovery Princess Cruises from Los Angeles Departing through March 20, 2022 View Details & List of Affected Cruises (PDF) Select Cruises from Australian Ports on the Following Ships: Coral Princess through January 17, 2022 Royal Princess through March 9, 2022 Sapphire Princess through April 8, 2022 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. Hmmm, No paperwork yet but if its cruise with confidencethe insurance was not used. Learn about the types of cruise credits and how to use them. All I want is for it to be moved 5 days until 1/5/23. We pride ourselves on providing guests with great service. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. . I really did think that they would be working something out with Australia based on other reports I've read in the news media. Learn more about our commitment toCruise Health. Regular1-800-774-6237number. Pro-rated . Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Cruise with Confidence seems the more flexible option as things stand right now. So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. Call 1-800-Princess or contact your Travel Advisor. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. Credits may take up to 60 days to show up in your account, and youll get a notification at that time. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. What is a Future Cruise Credit (FCC)? Life on-board. Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies. Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. List says Royal- Alaska. Its now easier than ever to use your Future Cruise Credit (FCC)! That's what I was told by my TA, but it is not what I expect. I don't understand your comment about PVP - surely it is as you initially thought. Hoping things will be much better in a few more months. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. A: Princess Vacation Protection has you covered! Sorry, my bad, I meant Grand and not Crown. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. Princess Cruises is an American cruise line owned by Carnival Corporation & plc. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. Why do Florida residents receive cruise discounts. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. I am now confident we made the right decision to cancel, as sad as it was at the time. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. Princess Vacation Protection can be purchased at the time of booking or up until final payment.You are considered enrolled as soon as the plan cost has been paid. FCC for my deposit paid. Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. These FCCs can be used against any holiday that is on sale at the time of booking. While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. Log in to My Princess to view your Future Cruise Credits and Deposits. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. So, what happens when you book a Princess cruise and have to cancel it? (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. I have bookmarked your post so I can reply once I see something; could be many months from now!. Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more.