it was stupid! I emailed cust serv a screen grab of Google Maps showing my address is correct. Head over to Best Buy and get a FREE $30 Best Buy Gift Card When You Buy Airbnb $200 Gift Card (Digital Delivery)! 5 minutes later reply stating canned email service being updated we'll get back to you! It was almost $1000. By She did not know what I was talking about and stated she was certain she did not deliver my packages elsewhere. Basically the scam is this: The seller makes a sale, slightly alters the Poshmark provided mailing label so it looks like the item is shipping to the correct state, city, location.. but then ships a random package (or in this case small envelope containing who knows what) that is actually delivered to another address very near to the buyer's! I agree, the seller shouldnt be penalized for this situation. I've already reported them to BBB. Yes I'm sure of my address, a different Poshmark package came earlier :P That's good advice, I'll give it another day. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Order Marked As Delivered, Delivered To Wrong Address . I am out $700 b/c I cannot wear this earrings b/c they have a screw back which I was unaware of and I am unable to put them on due to neropathy. Refund.active customer service phone, Returned order thru ups Jan, 2nd requesting refund 54.13 for order too small, did not order this item but was debit from my checking acct., was not my size, returned file dispute with bank I don't know what is going on with this order just want my money, feel like I was scammed, order posh mark [protected] ca, 12/09 (5914) Debra Dinkins 3500 Ashe Rd, Bakersfield, CA 93309, I just want my 54.13 back, Desired outcome: SO HOW ARE WE SUPPOSED TO USE THIS APP IF WE CAN'T EVEN ADD OUR NORMAL CARDS??????????????? Does anyone know how to fix this? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. . Can't buy or make an offer (says try again). Literally having the same issue since I wasnt able to get a verification code due to having a new phone number I wanted to update. Theyll tell you to make sure they have your info. Once the company processes your claim and reviews the case . Something went wrong." Press question mark to learn the rest of the keyboard shortcuts. I am very upset with level of customer service from Poshmark. Posh said its because the payment got denied but this never happened till the past week and all of a sudden 4 times in a row? I opened a case because I ordered Michael Kors shoes and I was very disappointed with the outcome of the case. My account is brand new and I'm experiencing all of the issues mentioned here! Since July, and there is NO reason for it, and every time I write to customer support they just close the case and don't fix it, and yes, I sent in my ID. Suite 101 I love your entirely rational comment, but then you added that last line. Same! Please email me to close off this transaction!) and lure you in with an irresistible offer. So I have emailed them 6 times explaining my situation and giving them pertinent information on the check and a copy of my driver's license to prove my identify. I ordered a full length pair pants according to sellers ad and photo. If your listing is gold plated you need to state sterling then gold plated or not Diamond Moissanite, just Moissanite. poshmark delivered to wrong address . This is why we started using other apps. Thank you! On the other hand, scammers would love to lead you somewhere else to perhaps steal data from your password or credit cards, exhort money from you, or another similar modus operandi. Poshmark delivered to wrong house. The tracking info said they had been delivered to a neighbouring retail address. I am also unable to buy anything. I am wondering if anyone has experienced anything like this before and what the resolution was. This often happens when someone uses a private mailbox rental company like MBE. I have not tried them on. I sent a request to return with photos of the earrings and I received an email saying my return was denied and they gave me no reason. They will open a case with usps and posh will get refunded by them. We'll notify the buyer of the issue and work to resolve the problem once they receive the order. Emailed customer support. Going to search youtube see if anything like this has been uploaded. Refund approved.but didn't have tech to print label tried calling customer service #. I order a 6-piece Dinner plate Corell ware from the site. I tried updating my billing I even switched cards and tried Apple Pay. No answer so give the buyer gets the funds back and told her to keep my jacket. step 2 To change your shipping or return address, click on 'Change' next to your address. support for the seller, when buyer messes with the item. Posh just keep increasing the difficultly for a 75 + individual to get his money back and mail the item back. 30 December 2021 at 11:45AM in Consumer rights. It's easy! The seller didnt have the greatest pictures, but described them as being in great condition. here's why: POSHMARK is awesome about this! If Poshmark doesn't respond to me, I may take up the issue with PayPal, as I have proof from USPS that these packages were never delivered to me. All I wanted was to return the shoes for a refund. You would think since they are taking 20% from everyone selling that they could afford to keep issues like this from happening. I been intouch with a Poshmark Community Team Member which seems not to understand the situation. After contacting the P.O., I found out the substitute carrier delivered to the wrong house. Any extra costs will be deducted from your earnings/credits. You have a seller and a purchaser out of money and their items. It keeps saying saying error 1007 and I emailed and called and I am direct messaged their twitter and They havent replied. can anyone help explain how my order was cancelled, and I was kicked out of my account? Select an existing address or scroll down to Add Address. Thanks, I understand how to open a case with Posh, just wondering if anyone has insight with the specifics of this situation. If we all start tweeting and facebooking about the terrible customer service and how our messages are being ignore they will address the problem. mailbox full! I definitely dont want to keep damaged items. They can ask for it but they are supposed to still allow you to purchase without it. Same me too I cant make it offfer or purchase anything its almost 2 weeks now Im so disappointed. I'm not asking Poshmark for a refund -- I'm asking them to provide PROOF that the bag was fully insured. 1-650-262-4771 If the sizing details on the listing are accurate and matched the merchandise received, the seller is not to be held liable for any incompatible fit with the buyer. Is there something wrong with your order? company to contact me with the ID or information needed to confirm that the bag was Fully Insured. I went through this and it took over a month to fix it and that is only because i HOUNDED them, literally! Too bad for buyer. If you accidentally ship an order to the wrong person you can report the problem directly through your account. I am a relatively new Poshmark seller/buyer. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. you can not currently make an offer to buy from this user." I could not deposit or cash it due to the stale date. An easy way to do this, is by simply looking up the name and address that was delivered on your doorstep. I immediately alerted the seller and Poshmark. Annoying to say the least. I am having a much different issue with thw ay i can views itesm. Super annoying!! Seller posted rhinestone tshirt when received the neck had been ripped off. The Item Was Delivered to the Wrong Address If you use either PayPal or eBay shipping labels, this should not be the reason. None. Purchased a purse back in October but I never received it. Create an account to follow your favorite communities and start taking part in conversations. I have sent 5 emails since Tuesday and haven't heard anything back. The key lies in how fast you act and how clear your proofs are. Upon arrival, I. Poshmark - Ordered pants received capri shorts I ordered a full length pair pants according to sellers ad and photo. Decline. It happened to me, took about a complete month to be refunded :). Select Submit. Buyers are therefore not encouraged to purchase something they would need tomorrow or in such unreasonable short notice. Could not edit profile. Now I dont know how to get my money back or when they will ship the item does anyone know an answer??? It really might not be the sellers fault and it would be terrible if they just do the refund and expect you to return the items to her in that condition without her being compensated if she did infact send them without the flaws. The website will show the tracking information. Good luck - if this is the case its fairly easy to prove and remedy. Canceling a purchase arbitrarily is not valid. Recording customer ID information is also illegal in the state of CA. Over $2000 was taken from me as payment but not timed see delivered. Select Report Issue. This will be a stark contrast to the scammers flimsy excuses and poor proof. Numerous times stuff has ended up there. I have contacted Poshmark support numerous times, and this issue is still ongoing. I sell jewelry on Poshmark and I also like to buy real gold and diamond jewelry. Just says, Sorry please try again later. I am infuriated. How will I send funds? Wanted to see if anyone else here did it, and if they had any tips or advice? It is neither a sellers nor Poshmarks responsibility to cater to a buyers whims. Scammers are exploiting a PayPal policy by stealing tracking code numbers and sending miniature versions of a large items. Additionally, Poshmark offers a service called Posh Authenticate. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Poshmark. What a joke. Never give your personal information, phone numbers, or bank account details if ever they suggest resolving the dispute with money involved.