This should be a recall and the manufacturer pay all cost of repairs and or replace for every consumer that has encountered this problem. If I change the auto brightness control to off, the TV still goes black with audio in the background. the TV itself, the DVD player, the cable box, and the remaining auxiliary pistolstar4 First and foremost, check the power cord and other cables for damage or loose connections. yes I held the power button on tv for 60 sec doing same thing blue light steady, then blinks then insignia screen shows then goes black, keeps read more. Only just now, the screen wont turn on, though the audio plays. Although you may have already done so, still restart your device. Dont waste your time replacing power supply. I believe the root cause is something to do with strain on tv body by being mounted on wall causing board connection spot to slightly move. Issue resolved. movement. No sound. We store towels, medicine, toiletry supplies, first-aid gear, massage devices, facial steamers, spare Painting your garage is a great way to improve the look of the space and make the walls easier to clean. Instructions do not come with the boards it should be obvious how to get the back off and then change a board once the back is off if not perhaps your friend shouldtake it to a repair shop or maybe watch a you tube video or two there are thousamds. Sound but no picture. Keshia Daniels, dreamerdawn69 I switch on the tv and it loads the logo and stops there, the logo shows but it does not proceed to load. If the menu shows on the screen then we know that the TV is fine, if itdoesnt show,theTV may be defective. Replace the HDMI cable if it doesnt fit into any of the ports. Maybe something to try. She loves house projects, whether it be painting a room or tweaking small design elements to transform a space. Insignia 42" lcd 120HZ loses picture not sound. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. What can be done yourself before contacting a dedicated repair service center? Have a 42 insignia get the power red light , try turning on , blinks 5 times normal then the 6 blink is very quickly , no sound and no screen , what could that be , hmm. Thus, if you think your TV has this feature, make sure to turn off So, you were watching your TV when the screen suddenly turned suddenly black or started slowly blackening and then completely faded. With audio), I have black screen with sound,turn off and back on,gives me about 30 seconds before going black again,i noticed the lights in the back all go out at the same time tv is a Toshiba model no,48u7653db. On older devices, go to Settings > General > Software Updates. Save my name, email, and website in this browser for the next time I comment. Once its back on, try to bring up the TV menu. Seems like they get better every year. These parts cost you around 25-60$ to replace but not sure how much labor would cost you. In most cases, you can solve the problem yourself or by contacting the service center. i change it from standard to dynamic. It angers me that I have to do this, and that Vizio fails to recognize this issue, but at least I didnt have to launch the TV into a dumpster. You can measuere voltages on the power supply board to the inverter . My insignia tv the screen goes black the audio is fine but then the picture will come back on but it will be distorted. 02-28-2018 Would love to get some feedback please, thanks. See Also: How To Fix Insignia Fire TV Stuck on Standby Mode (Quick Ways)? You may need to have a signal hooked up dvd player antanna , cable/sat etc so the screen is not blank when you shine the flashlight into the panel. If your Insignia TV keeps changing input, its probably an issue with the remote control or HDMIcord. My hp android tv was working fine. I have a mortgage and a truck payment. Picture can still be very faintly seen thru the blackness. How do i fix this problem?? One of the two is usually the problem. the same has happened to me today how can I fix it. Please what can I do? backlight in order to illuminate the images on the screen. I've already order another TV, not worth the price to repair. In LCD sets the backlight inverterboard provides AC voltage to power the CCFL backlight tubes when it goes out you loose the picture. I have a 46" Toshiba TV, 3 yrs old. The model number is NS-55D420NA16 LED, This is an outrage. This means that th Continue Reading More answers below Ask an Expert Electronics Question TV Problems Satisfied Customers Related TV Questions The tv when turned on, flashes, but then there is no I anyone help me? So for me worth the investment and keeps me going a little longer. If the power is supplied but the backlight turns off, it's the array. All you need to do is check the sleep timer settings in by I have the exact same tv and issues with it. Do I need to trash it and get a new tv or can it be repaired? However, if you have just purchased your TV recently, you might be able to have it changed under the manufacturers warranty. Screen flickered on the edges of a full picture for a few days and then black. However, if the backlight is experiencing Note: If display didn't show the expected text then unplug the soundbar for 10 seconds and then plug it . (if interested in my results - email me at: {edited per forum guidelines}. 5. To find out ..when the picture goes out shine a flashlight into the screen if you see the picture. pistolstar4, I tried every suggestion resetting to MFG, switching of settings, changed HDMI cables, checked connection with other devices, Roku, DVD even Antenna TV. It is easy for a cable to come loose in the HDMI port, especially if it wasnt plugged in completely from the start. You are watching your favorite show or movie on I push menu, cant see it. My LG TV not flat screen, the very old one with hunch back the standby light is on but d tv is black out or blank with a line at the center and later finally went off. There may be several reasons for the black screen - most often the problem is the failure of one of the power boards. After dealing with this for the past year or more and sifting through countless threads I believe I have finally found a permanent fix. Method #2 - Disable Fire Stick Sleep Timeout Using a Side-loaded App If you got method #1 working, you can stop here. Unplug it and push and hold the power button for about 30sec-1min then plug it in while holding the power button depressed. I had a similar problem and I fixed it by doing those things .. good luck, Nov 28, 2020 by If you notice that the screen comes back on, there is likely an issue with whatever input was giving you the black screen. It is impossible to get to any menus because the screen stays black. I was watching TV and the pictue went totally black but i still had sound. Please help me. @oldturkey03, @dsmitty29 let us know what exact model this is. Based on this information, it will be easier for the wizard to understand what the problem is and what is the probability of quickly correcting the problem on your TV. Why does everything break only after turning it off, confusing me with whether its actually broken? If your Apple TV only shows a black screen intermittently, wait until it's working and then update tvOS from the Settings: Open the Settings and go to System > Software Updates. Folks, I have the Vizio 65 D Series and having the same issue Screen goes black but still has audio. Turn off HDMI-CEC Device Control in Settings under Display & Sounds, then turn HDMI-CEC Device Control back on. All rights reserved. There is only one way out of this situation - you should contact the service center to help you cope with the problem. Sound like it's in my reach. My TV is blank but it is playing how will I fix it, My sony projection tv 54 inch screen goes black and goes off and on. had it on standard and medium for a long time, then it started acting up again. Kind regards, My tv went blank but has sound If I put it on Vivid, it shuts off again after a few minutes with audio only. Sometimes the solution to the problem lies in the simplest step - perhaps your TV simply has contacts on connected wires. Oct 9, 2018 by Replace the HDMI cable as it may have a short or another defect which causes the black screen issue. How do i set my SAMSUNG FHD SMART TV to get a good and clear picture? If all wires are connected, try to disconnect the TV completely from the network, restart the hardware, and re-enable it. Your Insignia TV may turn off at random if it is in an area with too smart devices that use a wireless signal or plugged into a crowded outlet. I would appreciate knowing if these two things worked for you before trying them myself. Update, I have replaced the T.con card on it and while it didnt fix my problem I noticed a minor improvement. One more thing you need to check is the connection between your TV and the Fire TV Stick. Try A New Input. I bought both boards and will install and see what happens. For starters, try a few ways that have helped many deal with the black screen TV problem. Since I cannot find diagnostic software for the Insignia (it does have a USB "service" port) I cannot determine the problem. Unplugging the TV will reset the television and clear any temporary issues. It's not too bad if you know what your doing. Improve this answer. What should I do? If you can see a picture, the backlights are bad. Insignia TVs last for an average of 7 years, but they can last well over 10 years in some cases. Unplug smart devices near your TV to see if it keeps turning off and improve the Wi-Fi signal strength. The picture does not come back on after it goes off. Funny thing my ex gave me the first Vizio for bday 2007?. This method involves installing an app on the Fire TV device that will disable the sleep timer. Your circuit may be overloaded or unequipped to handle your Insignia TV if it keeps turning off. Its been sitting in my master closet now for 3 months. connections. I have the same think just happen with my Magnavox. likley the backlight inverterboard .. All you need are screwdriver and nut driver to repace boards . Also, make sure all of your timer settings are changed to off. When it goes black, put a flashlight close to the screen. So before you panic, check if everything is properly working or no loose I think the picture from sony is pastie, but it will due Hard to beat lcd s, and kuddo to my needy maintenance. Royal smart tv 55, HI MY TV GOES BLACK BUT HAS SOUND WHAT IS THE PROBLEM. link to How To Organize A Bathroom Closet. Power on both the TV and the X1 TV Box. professional service. Hello Dreamer,Welcome to Community@ Insignia!I apologize for the delayed response. Aaron Bedazzled This happens while using any device, on any HDMI port, as well as the built in Smart apps particularly . I have never had a TV go out, in my 40 + years of ownership. After all necessary works on the basis of the service center, the TV will be delivered to you at home and you will be able to use serviceable equipment. Our tv screen is black with red shadows.. Try Quick Fix!!! An Insignia TV can keep turning off for several reasons, such as: Lack of power HDMI cable is not secure Old age A software update is needed External device interference Let's take an in depth look at the most common causes and solutions for an Insignia TV that keeps turning off. Hundreds of people visit TVNoob.com (TV Noob) every day to get accurate and tested information about their TV, streaming media players, and streaming services problems. Ill explain why this happens and how to fix it at home. If your TV is larger than 37", please call or Product Support team to schedule a technician to visit your home. Defective LED or strip of LEDs that provide the "back light" for the picture. i unplugged it and it worked for a couple days, then the problem returned turning off after a few minutes. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies.